Terms of Sale – Spottchi Ltd
1. Company Information
This website is operated by Spottchi Ltd, a company registered in the United Kingdom with the UK Companies House. Throughout the site, the terms “we”, “us” and “our” refer to Spottchi Ltd.
---
2. Scope & Acceptance
By placing an order on our website, you agree to be bound by these Terms of Sale. These terms apply to all purchases made through our online store.
---
3. Products
We make every effort to display product colors, materials, and details as accurately as possible. However, slight variations may occur due to screen settings or production differences.
---
4. Prices & Payments
All prices are listed in the applicable currency and include VAT where required.
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at the time of purchase using the available payment methods.
---
5. Order Acceptance
After placing an order, you will receive a confirmation email. This does not mean the order is accepted.
We reserve the right to refuse or cancel any order if necessary (e.g., fraud suspicion, stock issues).
---
6. Shipping & Delivery
Orders are processed and shipped from our fulfillment center in Lebanon.
Delivery times are estimates and may vary depending on destination and customs procedures. We are not responsible for delays caused by carriers or customs authorities.
Customers may be responsible for import duties or taxes depending on their country.
---
7. Returns & Refunds
Customers have the right to request a return within 30 days of receiving the product. To start a return process, please contact info@spottchi. com
To be eligible:
- Items must be unused and in original condition
- Original packaging must be included
Refunds will be issued once the returned item is received and inspected.
Shipping costs are non-refundable unless the item is defective.
---
8. Defective or Incorrect Items
If you receive a defective or incorrect product, please contact us at info@spottchi.com within 7 days of receiving the item.
We will offer a replacement or refund at no additional cost.
---
9. Limitation of Liability
To the fullest extent permitted by applicable law, Spottchi Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products. In no event shall Spottchi Ltd's total liability to you for all damages exceed the amount actually paid by you for the product. Nothing in these terms seeks to exclude or limit liability for death or personal injury caused by our negligence or any other liability that cannot be excluded by English law.
---
10. Governing Law
These Terms of Sale are governed by the laws of England and Wales.
However, this does not affect any mandatory rights that consumers may have under the laws of their country of residence.
---
11. Contact Information
For any questions regarding these Terms of Sale, please contact us at:
info@spottchi.com
---
12. Updates to Terms
We reserve the right to update or modify these Terms of Sale at any time. Changes will be effective immediately upon posting on the website.
---
