Privacy Settings

Privacy Policy

At Spottchi, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

  • Personal details (name, email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely via third-party providers)
  • Order details and purchase history
  • Device information (IP address, browser type, cookies)


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you (order updates, support)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Sharing Your Information

We only share your data with trusted third parties, such as:

  • Payment providers
  • Shipping and logistics partners
  • Website hosting services (e.g. Shopify)

These parties only receive the information necessary to perform their services.

4. International Data Transfers

As our business operates internationally, your data may be processed outside your country (including the UK and Lebanon). We ensure that appropriate safeguards are in place to protect your data.

5. Cookies

We use cookies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Remember your preferences

You can control cookies through your browser settings.

6. Your Rights (EU Customers)

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability

To exercise your rights, contact us at: info@spottchi.com

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

For questions or requests regarding your data, contact us at:

  • Email: info@spottchi.com
  • Company: Spottchi Ltd, 124-128 City Road, London, England, EC1V 2NX