Privacy Policy
The purpose of this Global Privacy Policy (the “Policy”) is to describe how SPOTTCHI under HAMMADSON AB (org. number: 559277-9820) mother company, a Swedish company with registered office at Technosite, Kungsgatan 62, 756 41 Uppsala, Sweden and/or its branch (SPOTTCHI LTD) with registered office at 128, City Rd, EC1V 2NX, London, United Kingdom and/or its affiliate (SPOTTCHI) each in their quality of controller, process personal information about its clients and prospects in order to provide you with the best possible service.
General Statment
We take your privacy very seriously and we are committed to protecting it. We believe that you should easily know that personal data we collect and use, as well as to understand your rights in respect of your personal data. This privacy policy gives you an overview of the processing of your data at SPOTTCHI, and covers situations where we, SPOTTCHI, access, collect, store process, use, disclose your personal information in paper or electronic form. If you have a question regarding this privacy policy or the topic of privacy protection at SPOTTCHI in general, you can contact our data protection team at any time at personaldata@spottchi.com.
What type of personal information do we collect and how is it collected?!
Personal data is information relating to an identified or identifiable natural person. For example, it may include an individual´s name, address and gender that can be collected from your electronic devises that interact with our website. Information you may provide us:
- When you create an account online or in our stores,
- When you subscribe to our newsletter,
- When you purchase products on our website,
Such information may include: - Your identity (including
your first name, last name, gender, image, nationality); - Your
purchases and repairs (including purchase history, order details - Certain payment information
(including billing information, payment type or method, charge or credit card
number); If you
choose not to submit any personal information when requested to perform a
contract or when required by law, you will not be able to receive the product
or service you ordered or otherwise register on our web site.
- Your contact details (including your postal
address(es), email address(es), phone number(s));
- Your personal status (including your title);
- Other information you may provide by filling
forms or by contacting us (including your feedbacks, or other communications with us )
How do we use your personal information and why?!
We collect and use your personal data based on one or many of
the following legal basis:
- we have obtained your prior consent (for
example, when you subscribe to our newsletter). Please note that for this
specific legal basis, you have the right to withdraw your consent at any time
(see below “What
rights do you have on your personal data?”);
- the processing is necessary in connection with
any contract between SPOTTCHI and you (for example, when you make a purchase);
- we have a legitimate interest in carrying
out the processing and that legitimate interest is not overridden by your interests,
fundamental rights, or freedoms (for example, to prevent payment fraud);
- we have to process your personal data to
comply with applicable laws and regulations.
Depending on the context, we may use your personal data in order to:
a) To improve our understanding of your interests and concerns, and to improve our understanding of your use of our products: we may use your information to make our website, apps and products/services better. We may use your information to customize your experience with Us and to tailor our marketing activities to fit your needs and interests as we believe that it is also in our legitimate interest to better serve you and respond to your needs.
b) To provide you with our connected services, to process your order, respond to your requests or questions, and manage your complaints: for example, we use your information to process your order and deliver your products. Or, we may use your information to send you information you requested, or to communicate with you about your account or our relationship: we may contact you about changes to the Site or about service updates. We may also contact you about feedback or about this Policy or website terms. In such case, your information is processed to perform the contract we have with you.
c) For security purposes: we may use information to protect Our company, Our customers, Our associates, and Our websites against fraud, or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity online and offline.
d) For marketing purposes: we may use your information to contact you, subject to your consent when applicable, about new products and special offers we think you will find valuable.
e) For analytics purposes, we may use your information to analyse the e-reputation of Spottchi or Our products and to measure the effectiveness of our online or offline campaigns or events, as it is our legitimate interest to preserve Spottchi's image and optimize our marketing campaigns.
f) Other purposes: we use information to maintain transactions and other business records for legal, administrative and audit purposes. We also use information to meet legal, insurance and processing requirements.
Who do we share your personal information with?
We do not disclose or otherwise share your personal information we collect, except:
a) With only authorized personnel with a need to know have access to the information, for purposes of internal audit, billing or administrative and to provide you with the same level of services around the world.
b) With service providers and agents who perform services on Our behalf: for example, We share information with vendors who send emails for Us. We may also share personal information with service providers that help Us operate our websites.
c) With banks or other online payment services companies.
d) Subject to your consent, with Our business partners: for example We will share information with third parties who jointly sponsor an event or promotion with Us.
e) When we are required to do so by law or when it is necessary to comply with applicable law: for example We might share information to respond to a court order.
Duration of personal data´s storage
In compliance with the Law and GDPR Regulations, Spottchi only stores User’s personal data during a timeframe reasonably necessary to achieve the purposes for which it is collected.
Cookies
Cookie Preferences
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
What is a cookie?
A cookie is a small
text file stored on your computer, tablet or mobile phone that makes it
possible to save and track data about your use of the website. Spottchi.com
uses cookies to identify you or store your product selection in your basket,
for example. Cookies are managed by your Internet browser.
By continuing to use the Spottchi.com website, you consent to our cookie
settings and agree that you understand the terms of our cookies policy.
You can edit your preferences at any time by going to the "Managing your
cookie preferences" section.
What cookies do we use?
There are two types of cookies on our website:
- Cookies strictly
necessary for the website to function
These cookies allow you to use the main features of the Hermes.com website,
such as storing your product selection in your basket. These cookies make
browsing easier and are required to make online purchases.
- Third-party cookies
These are particularly statistical analysis cookies that collect information
about navigation on our website, thereby enabling us to improve your user
experience and tailor the services to your preferences. There are also
advertising cookies that aim to personalize and/or improve the content and
browsing experience by providing you with interest-based services on other
websites.
All of the information collected is anonymous.
You can edit your preferences at any time by going to the "Managing your
cookie preferences" section.
Managing your cookie preferences
You can easily disable and/or delete cookies from
your computer, tablet or mobile phone by managing your browser settings.
We recommend that you do not disable cookies strictly necessary for the website
to function (cookie described as "essential" in the "What
cookies do we use?" table) because this would prevent you from ordering
online and enjoying the services of the Spottchi.com website.
In order to manage cookies to best suit your needs, please bear in mind the
purpose of cookies when setting your browser.
Please find below instructions about managing and disabling cookies, depending on your browser:
Internet Explorer
Go to Tools menu, then Internet Options.
Click on Confidentiality, then
click on Advanced.
In the Cookies window,
select your preferences.
Google Chrome
Click the Chrome menu, the upper
right button.
Select Settings then click
on Show
advanced settings.
In the Privacy section,
click the Content settings button.
Select your preferred option(s) in the Cookies section.
Firefox
Go to Tools then Options menu.
Click on the Privacy settings.
Select Use custom settings for history.
Select your preferred option(s) on the Accept cookies from
sites section.
Safari
Click on Safari, then Preferences.
Click on the Privacy tab.
Go to Block cookies and
select your preferred option(s).
User´s Rights
In accordance with the GDPR regulations, you can, at any time, request access, rectification, erasure and portability of your personal data or restrict and object to the processing of your personal data. A summary of these rights is provided below:
Your right of access: the right to be provided with a copy of your personal data.
Your right to rectification: the right to require us to correct any mistakes in your data or to complete your information.
Your right to be forgotten: the right to require us to delete your personal data — in certain situations.
Your right to restriction of processing: the right to require us to restrict processing of your personal data — in certain circumstances, for example if you contest the accuracy of the data.
Your right to data portability: the right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party — in certain situations.
Your right to object to processing: the right to object:
- at any time to your personal data being
processed for direct marketing;
- in certain other situations to our continued
processing of your personal information, eg processing carried out for the
purpose of our legitimate interests.
The User shall have the right to lodge a complaint regarding the processing of his/her personal data by SPOTTCHI with the user´s local data protection authority
The User can exercise the rights listed above, at any time, by e-mail to the address contact@spottchi.com or by letter to the following address:
- SPOTTCHI LTD 128, City Rd, EC1V2NX, London, United Kingdom